Appointments and sales live apart
Bookings from calls and the website have to be carried manually into everyday store operations.
Customers book an eye test online, your team picks up their history and documents, and selected eyewear is sold in store or online. Appointments, sales and follow-up care stay connected in one workspace.
Bookings from calls and the website have to be carried manually into everyday store operations.
Previous visits, conversations and documents are not available in one shared view.
Teams copy information between the till, online store and finance.
Your website showcases services, brands and ways to book.
Websites 02Bookings offer customers an available appointment online.
Bookings 03Point of sale makes in-store purchases faster.
Point of Sale 04CRM preserves customer context for the next visit.
CRMConnect eye-test bookings, customers, in-store sales, e-commerce, documents and finance.
Customers can choose a time without waiting for confirmation by phone.
Appointments, customer details and sales share one connected context.
The team can continue the conversation and relationship after each visit.
Start for free and see how much manual data entry and information chasing you can eliminate.